Questions

Frequently Asked Questions

Everything about ordering, shipping, and how Re-Up Supplies works.

Ordering & Pricing

Is there a minimum order?+

No minimum — order by the box if you need less, or by the case for the best per-unit pricing. Discounts step down automatically: 2 boxes is 10% off, 4 boxes is 15% off, and a full case is 25% off.

Do you sell single units, or only boxes and cases?+

Boxes and cases only — this keeps our pricing wholesale-grade. Most products come in 2-box, 4-box, and full-case options so you can order at whatever volume makes sense for your business.

What if I need bulk pricing beyond what's shown?+

Reach out through the custom quote form on any product page, or contact our support team directly for high-volume pricing.

Shipping

Do you ship nationwide?+

Yes — every order ships free anywhere in the country, no minimum required.

How fast do orders ship?+

Orders ship within 24 hours of being placed.

Is shipping really free?+

Yes, on every order — box or case, no minimum spend needed.

Payment

What payment methods do you accept?+

Card, debit, and other standard checkout payment methods.

Products & Guarantee

What if a product doesn't work out for my business?+

100% money-back guarantee. If you're not satisfied, we'll make it right.

How do I know which product is right for my business?+

Every business is different, so we don't believe in one-size-fits-all supply. Check the product guides on individual product pages (like our glove thickness guide), or reach out to our support team — that's exactly what they're there for.

About Re-Up

What's the difference between ReUpSupplies.com and the local Re-Up locations?+

ReUpSupplies.com is the Re-Up Network's online store — the full catalog, shipped free nationwide, available by the box or the case. Our local locations (Houston, NoHo, San Bernardino) focus on full-case wholesale with free local delivery and a dedicated Relationship Director for that specific area.

What's the 1,000,000 five-star reviews goal about?+

It's our way of holding ourselves accountable across every Re-Up Network location — real service, real reviews, no shortcuts.

What's the community give-back program?+

10% of the profits goes back into the community every month. Our buyers vote on where it goes from four randomly selected options, and we post video proof once it's done.

Still Have Questions?

Your Relationship Director is a real person, not a bot. Reach out directly.

Contact Us